Minimum Qualification Requirements

• Year 13 pass or Diploma in Customer Service (or equivalent).
• Patient representative or cashiering background (advantageous).
• Knowledge of medical terminology and practices.
• Fluent, confident English communication (multilingual speakers preferred).
• Excellent patient interaction, interpersonal, and telephone/netiquette skills.
• Strong computer literacy (Microsoft Office Suite: Word, Excel, Outlook, Access).
• Meticulous attention to detail with superior organisational abilities.
• Proven ability to perform under pressure while delivering exceptional outcomes.